In-Demand IT Careers

Application Support Engineer

Greater Pittsburgh Area, PA 15222

Posted: 11/16/2018 Job Number: 3159

As an Application Support Engineer, you will be a key member of the team responsible for using technology to improve business performance and strategy. This duty involves using one’s complex problem solving skills to brainstorm software solutions, and then work together in a small group to craft a pitch to present the idea to the company’s decision makers.

RESPONSIBILITIES

  • Conduct routine administration and continual improvement of applications within the production environment

  • Facilitate maintenance activities as they relate to production software

  • Research, install, and troubleshoot software as necessary to meet needs

  • Function as technical subject matter expert (SME) for support of applications in production environment and act as a technical resource to internal and external customers

  • Draft and maintain documentation for applications within the environment

  • Test applications, perform upgrades, and apply patches prior into the introduction to production environment

REQUIREMENTS

  • Bachelor’s degree preferred

  • Experience supporting software applications across a variety of technology and languages

  • Experience supporting a variety of operating systems and platforms

  • Demonstrate knowledge with relational database systems, networking, and internet technologies

  • Experience a systematic approach towards software testing

  • Excellent analytical and problem-solving ability

  • Strong written and oral communication skills

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