In-Demand IT Careers

CRM Dynamics Engineer

Greater Pittsburgh Area, PA 15222

Posted: 02/27/2019 Job Number: 3371

You  will be responsible for Microsoft Dynamics CRM and related technologies that enable the sales, marketing, and finance teams and support their ability interact and support our members, suppliers, and internal partners. The CRM Sales and Marketing Developer will be an experienced and essential team member working with other developers and business resources together on a mission to elevate the company.

RESPONSIBILITIES

  • Administer, manage, and develop solutions within MS Dynamics CRM Applications including sales, marketing, and customer service

  • Manage CRM entities and entity relationships

  • Create, modify, configure, and customize CRM portals, views, forms, and fields

  • Manage Microsoft Dynamics CRM security. Create, modify, and manage security roles permissions and privileges

  • Create users, teams, business units and organizations. Enable structure to delegate user creation to other approved admins

  • Design application, technical, domain, or solution architecture, including design and

  • implementation of solutions

  • Manage integrations with complimentary Sales, Marketing, and data driven tools including LinkedIn

  • Create and manage Office365 integrations including Outlook, Office, Microsoft Teams, and SharePoint Online

  • Performs data management exercises including mass updates, data cleansing, and other data administration tasks

  • Create and maintain documentation for all system design, integrations, data flow, configurations, code, and security

  • Participate in team scrums and follow other best practices for design, development, testing, deployment, and support

  • Work with Product Management and directly with Sales, Sales Enablement, Marketing sponsors and users to collect requirements and train where appropriate

  • Perform root cause analysis of production issues and document resolution for the team

  • Perform system upgrades including feature review, testing, and production upgrade

REQUIREMENTS

  • Demonstrated experience configuring (and developing) with the MS Dynamics CRM platform (2016 preferred)

  • 3-5 years of experience designing, developing and managing Dynamics CRM applications

  • Demonstrated experience in creating & executing rollout deployment plans, in coordinating change management and support models

  • Demonstrated customer service excellence in collaborating with stakeholders and business SMEs to gather requirements, test functionality, coordinate releases, and train

  • Strong analytical skills with a demonstrated ability to review customer relationship implications, business processes, and workflows

  • Ability to work under the direction of managers and with architects

  • Bachelor's degree in Computer Science, Information Technology, Business Analytics or related field

  • 2 years of development experience with Microsoft .NET technologies including Visual Studio,

  • ASP.NET, C#, JavaScript, MVC, and Web Forms

  • Experience with additional sales and marketing systems (Digital Asset Management, Marketing Automation, Campaign Management, etc.)

 

Our Benefits?

Comprehensive medical, dental and vision

PTO

401(k)

OpenArc is an equal opportunity employer

 

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"Whether you are looking to fill or looking to advance your career, I would strongly suggest speaking to Scott and his team at OpenArc. Scott and his team provided a consultative and hands on approach throughout the entire process in my recent transition. Their unique approach was unlike anything I've experienced either as a candidate or a hiring manager,"

-Mark Quinn, Service Sales Executive at Siemens Medical Solutions, USA, Inc.

"Working with OpenArc was a great experience. The position I accepted was accurately described and my questions on benefits, paid time-off, and holidays and more were promptly answered. The entire OpenArc team was a very professional and to the point. I highly recommended OpenArc to all of my peers."

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