In-Demand IT Careers

Configuration Manager

Greater Pittsburgh Area, PA 15222

Posted: 09/12/2019 Job Number: 3915

You will be part of the Enterprise Solutions business line team for Product Management and Development, this position is responsible for performing and management of configuration of draft, test, and final production/baseline deliverable work products. The mission of this department is to support the management, development and evolution of current and new products to meet customer and stakeholder needs. This is accomplished through working with internal stakeholders and external resources to understand their needs and expectations and coordinate and collaborate to meet business objectives.

 

RESPONSIBILITIES

Manage Configuration Management (CM) of all draft work products and final deliverables. Successful candidate will have Keen/meticulous attention to detail

 

  • Facilitate release activities by managing promotion of files across environments, and coordinate with other business lines and departments as needed

  • Conduct CM release audits on deliverable products

  • Conduct periodic CM library audits of the SharePoint site, ES business line Development & Test environments, and Production/Baseline environments

  • Facilitate release activities by managing promotion of files across environments, and coordinate with other business lines and departments as needed

  • Conduct CM release audits on deliverable products

  • Conduct periodic CM library audits of the SharePoint site, ES business line Development & Test environments, and Production/Baseline environments

  • Create and revise CM processes and process artifacts, e.g., checklists, templates, tool, to promote integrity of work products, and efficiencies of files and work product management

  • Development of CM and Quality Assurance (QA) support documentation, e.g., release notes, release checklists, version history documentation and work aides

  • Maintain the Enterprise Solutions Configuration Item/Data Item (CI/DI) Lists, naming conventions, and version control for all ES business line products

  • Maintain the Enterprise Solutions Configuration Item/Data Item (CI/DI) Lists, naming conventions, and version control for all ES business line products

  • Provide support to Change Control Board, and management and prioritization of Change Requests (CRs)

  • Development of CM and Quality Assurance (QA) support documentation, e.g., release notes, release checklists, version history documentation and work aides

  • Good writing and communications skills for CM and related process documentation

  • Ability to demonstrate and train others on use of CM tools and environment.

  • Support improvements to ES Product Management and Development, Customer Success, operations, e.g., identify internal improvements, update processes as needed

  • Ability to proofread, revise, rewrite, edit, fact-check, and provide quality assurance support on all documents including publications, technical and website content, Partner resources, marketing copy, training content, etc., as assigned

  • Confirm alignment to the CMMI and other product line Style Guides and any other defined process guidance or standards.

  • Ensure content, style, and brand guidelines and specifications are followed

  • Review content of documentation for CM, quality and consistency across product and business lines

  • Mediate content disagreements between different groups and ensure final content is approved by all

  • Support work processes for producing professional documents and information by working with graphic designers, web designers, production designers, editors, and content developers

 

REQUIREMENTS

  • Bachelor’s degree in Software Development, IT or Configuration Management, or a related technical field

  • Understanding and mastery of basic and intermediate CM principles and processes

  • Solid experience in configuration management and product development

To learn more about benefits and perks apply online!

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