In-Demand IT Careers

Sr Network Operations Technician

Kingston, NY

Posted: 09/11/2023 Job Category: Infrastructure Job Number: 6788

Job Description

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Senior Network Operations Technician to join our client’s organization and contribute to their ongoing success. 

The Sr. Network Operations Technician is responsible for installing, operating, troubleshooting, and project managing the placement, testing, and maintenance of existing and emerging data, voice, and other technologies for revenue generating products.


• Research, analyze, and resolve complex data, voice, and video network and hardware problems.
• Measure and optimize network core performance.
• Install, augment, and upgrade network equipment in accordance with Network Engineering team direction.
• Work with other engineering/technical teams to ensure detailed designs are deployable, and able to be operated with minimal impacts to customers, and operating expenses.
• Provide technical guidance to others in the Network Operations group.
• Work with vendor partners to ensure engineering requirements are aligned with product/technology roadmaps.
• Generation and maintenance of network core documentation.
• Be a continuous subject matter expert. Expected to be a go-to resource.
• Provide assistance as needed to other teams for implementation, troubleshooting, and repair of network connections and customer deployments.


• Experienced Network Technician, Field Engineer, or Network Operations Engineer 
• Must be able to demonstrate and apply strong design knowledge and understanding of IP networks to complete network designs and augments.
• Thorough knowledge and experience with various networking standards and protocols such as MPLS, SR-MPLS, DWDM, OSPF, EIGRP, ISIS, iBGP, eBGP, Ethernet, VLAN tagging, spanning tree protocols, DNS, DHCP, NAT, CGN,
HTTP, SIP, MGCP, RTP, QoS and others.
• Knowledge and experience with GPON/XGS-PON and passive optical network topologies. 
• Knowledge and experience with SIP and other Voice over IP technologies. This includes but is not limited to SIP trunks, soft switch feature servers, trunk gateways, and session border controllers.


At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. 


As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.

OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Whether you are looking to fill or looking to advance your career, I would strongly suggest speaking to Scott and his team at OpenArc. Scott and his team provided a consultative and hands on approach throughout the entire process in my recent transition. Their unique approach was unlike anything I’ve experienced either as a candidate or a hiring manager.

-Mark Quinn, Service Sales Executive at Siemens Medical Solutions, USA, Inc.

Working with OpenArc was a great experience. The position I accepted was accurately described and my questions on benefits, paid time-off, and holidays and more were promptly answered. The entire OpenArc team was a very professional and to the point. I highly recommended OpenArc to all of my peers.

– Lisa McLaughlin, Executive Director, ACAPT

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