Job Summary: 

The Product Manager will Ideate and develop new software product concepts, designs, and/or enhancements to existing product design, that reflect market and user requirements. Conducts research and develops a good understanding of the customer's needs, new technologies, trends in the market, and competitors. Provide strategic direction to our project partners, stakeholders, and customers. Strengthen long term service delivery relationships with stakeholders and customers. Liaise with other product lines and subsidiaries, in order to open up and advise upon adjacent opportunities. Develops requirements documents, functional specifications, and mock-ups to clearly illustrate product ideas and concepts. Participates in all phases of the product development lifecycle, including analysis, design, testing, and integration of products as well as the introduction of products to the market and end of product life. Member of a cross-functional team that translates customer needs and technology directions into product definitions. Driver and participant in the creation of documentation and/or user guides for new products. 

Duties/Responsibilities:

• Contributes to the development and management of the  publishing platform and integrated/associated systems, using available data, tools, and Product Management instincts to prioritize work. 
• Demonstrated ability to operate both strategically and tactically in a fast-paced environment 
• Experience with digital product and marketing, including working with technology professionals 
• Strong analytical and quantitative skills; experience with A/B testing, hard data, and metrics to back up assumptions, recommendations, and drive actions.
• Excellent written and verbal communication skills with a proven ability to present in a clear and concise manner to a variety of stakeholders 
• Proven communication and collaboration skills that enable you to earn trust at all levels of a large organization; ability to influence 

Required Education and Experience: 

• Experience in Product Management experience, including test-driven development practices 
• Proficiency in popular Product Management tools, including Jira, Confluence, Pendo, and Launch Darkly 
• Familiarity with Product Design process and related tools, including Figma
• Knowledge of the software development life cycle 
• Strong problem-solving and communication skills 
• Experience with Agile and Scrum development methodologies 
• Ability to learn quickly and work independently or as part of a team 

Required Skills and Abilities: 

• Experience with developing and implementing new business opportunities.
• Strong written and verbal communication skills and a proven history of managing and leading teams effectively and interfacing with multiple functional groups.
• Excellent organizational skills and attention to detail. 
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills. 
• Strong supervisory and leadership skills. 
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Google Office Suite or related software. 

Preferred Education and Experience: 

• Knowledge of podcast industry, creator economy, audio and video, creation tools, advertising, monetization, and measurement, RSS concepts
• Familiarity with popular coding languages including PHP 5.6 or greater, JavaScript, HTML5, CSS3, and SQL 
•  Knowledge of MVC frameworks (especially Zend/Laminas Framework)
•  Knowledge of User interface development: HTML5, CSS3, JavaScript, Bootstrap, ReactJS 
• Knowledge of Third-party API integration (REST, XML-RPC) 
•  Familiarity with social media platforms and mobile applications 
• Familiarity with PCI compliance and best practices 
• Experience with WordPress Plugin development 
• Experience with mobile application development (iOS and Android)
• Experience with Recurly payments API