In-Demand IT Careers

Supervisor IT Security Operations Center

Allentown, PA 18104

Posted: 04/26/2019 Job Number: 3543

In this Supervisor- Security Operations Center (SOC) position you will have the opportunity to work in a dedicated network defense environment, focused on threat identification and mitigation. You will steer the development and refinement of investigative and communication workflows. Your daily activities will include supporting and supervising SOC analysts in their analysis of network logs, processing of mitigations, and determination of threat detentions.


  • Direct program for vulnerability and threat monitoring

  • Lead program to investigate, report, and respond to network security risks

  • Assist Director and Managers to align the company's vision and direction relating to IT / OT infrastructure

  • Train and mentor employees, providing specific, timely, and constructive performance feedback

  • Collect staff performance data for benchmarking against established service levels

  • Provide day-to-day leadership and operational management

  • Execute objectives, plans, and policies in line with Enterprise and IT Organization level strategy

  • Lead resourcing of multiple projects

  • Provide input to managers on employee performance, and on specific unit operations

  • Look for new opportunities to use technology for continuous improvement and outsourced services for greater efficiency

  • Contribute to the development of budgets and assists in the preparation of operational plans for the IT department

  • Assist in communications that involve coordinating support and issue resolution which require advanced social and negotiation skills



  • Bachelor's degree and three years of related work experience

  • Experience working in a Security Operations Center or similar environment providing threat monitoring, intrusion detection, analysis, threat determination, and mitigations processing and tracking

  • Hands-on experience performing Threat Monitoring, Incident Response, or Cyber Threat Intelligence functions

  • Previous experience triaging threats derived from various intakes to include security technology alerts, user reported tickets and other organizations

  • Experience working with analysis techniques, identifying indicators of compromise, threat hunting, and identification of intrusions and potential incidents

  • Understand lines of business to implement mitigations, remediations, and countermeasures resulting from cyber threat intrusions

  • Knowledge of the cyber threat landscape to include various types of adversaries, campaigns, and the motivations that drive them

  • Experience documenting analysis results in a knowledge and/or intelligence management system

  • Experience with various network and system security technologies to include SIEM (such as Splunk ES, Securonix, IBM QRadar, HP ArcSight, and/or McAfee ESM/Nitro), data analytics platforms, endpoint tools, network technologies, and appliances, etc.

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