In-Demand IT Careers

Technology Education Coordinator

Pittsburgh, PA

Posted: 03/28/2024 Job Category: Business Analyst Job Number: 6920

Job Description

OpenArc - Empowering Your Career. As a leading IT staffing firm, we are dedicated to connecting talented professionals with your ideal opportunities. We are currently seeking a qualified Technology Education Coordinator to join our client’s organization and contribute to their ongoing success. 

 

Responsibilities:

•This position is responsible for identifying, producing and providing appropriate technology training and materials to the Firm
•This includes maintaining and improving upon existing training offerings, as well as, identifying and addressing new training opportunities and gaps in current trainings
•This individual also leads the delivery and support of training initiatives leveraging a variety of methods including in-person classroom instruction, one-on-one coaching sessions, remote training, and creation of self-directed electronic learning
•Collaborate with various departments to Identify strategic areas of focus for technology training initiatives with an overall goal of promoting the Firm’s commitment to providing exceptional client value via continual process improvement and technology proficiency
•Create high quality training content including Learner Guides, Quick Reference Guides, eLessons and QuickClips
•Act as a technology and change liaison on behalf of the IT department to gather training suggestions, feedback and other information that aid the department in providing world-class customer service, learning and support
•Conduct in-person and remote training classes
•Coordinate with HR department to track attendance and training related statistics in the Firm's learning management system
•Participate on projects as a learning and transformation subject matter expert, assisting with the creation of strategies and deliverables to effectively prepare Firm attorneys and staff for new or changing technology deployments

 

Requirements:

• A strong background in and understanding of Microsoft Office 365 Suite and Windows 10
• The ability to carry out training, application and documentation maintenance and proactive/reactive support duties with minimal supervision
•Experience in IT, preferably in a law firm or corporate environment and experience in a training or educational role

 

At OpenArc, we prioritize your career success and strive to build exceptional technical teams for our clients. By understanding your experience and aspirations, we ensure to present you with rewarding and fulfilling opportunities. 

 

As an employee of OpenArc and our clients, you will be eligible to participate in a comprehensive benefits package.


OpenArc is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
 

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Whether you are looking to fill or looking to advance your career, I would strongly suggest speaking to Scott and his team at OpenArc. Scott and his team provided a consultative and hands on approach throughout the entire process in my recent transition. Their unique approach was unlike anything I’ve experienced either as a candidate or a hiring manager.

-Mark Quinn, Service Sales Executive at Siemens Medical Solutions, USA, Inc.

Working with OpenArc was a great experience. The position I accepted was accurately described and my questions on benefits, paid time-off, and holidays and more were promptly answered. The entire OpenArc team was a very professional and to the point. I highly recommended OpenArc to all of my peers.

– Lisa McLaughlin, Executive Director, ACAPT

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